Privacy Policy

 

This Privacy Policy provides general information about the processing of personal data when using our application. In order to be able to use the application continuously, it is necessary to enter certain data known to the user of the same. For this purpose, application collects only those personal data that are necessary for regulation i.e. use of parking services. Hence, this Privacy Policy aims to inform the users of the application regarding:

Þ    Reasons for collecting and processing personal data;

Þ    Method of collecting and processing personal data;

Þ    What personal data is collected and processed;

Þ    Rights and obligations of users of the application in relation to the collection and processing of personal data.

Personal Data Collection Controllers

Controllers of personal data that is processed through the application are the public service providers, i.e. public enterprises that provide parking services, with which owner of the application has concluded an agreement.

Personal data processor is the Information Technology Company Nextsense DOO Skopje (hereinafter: Nextsense), with registered office at bul. Partizanski odredi no. 62, Skopje, Republic of North Macedonia.

As a leader in digital transformation, Nextsense is a legal entity that provides software solutions for complete digitization and is dedicated to the protection of personal data processing and privacy of natural persons. Hence, the way personal data is processed is in accordance with the provisions of the Law on the Protection of Personal Data*, i.e. in accordance with the General Data Protection Regulation, as well as in accordance with the relevant laws.

Whose data is collected

1. Users without a user profile (session users)

For these users, application processes the registration plate of a vehicle for which the parking service is used and the payment via payment card or via SMS. Data is provided by the personal data subject at his/her own will and under complete control. Personal data processor does not check the accuracy and reliability of the data provided, nor does it link with other types of personal data.

 

2. Users with an application user profile created

For this type of users, application processes the following data: e-mail and password of the user, for the purpose of registering a user profile on the application, as well as vehicle registration plate and payment card data, for the purpose of better application user functionalities. Of all these data, mandatory data are those without which the user profile cannot be created, that is, e-mail and password. Data is provided by the subject of personal data at his/her own will and under complete control. Processor does not check the accuracy and reliability of given data, simply sends a confirmation message to the e-mail, in order to create a user profile for the user of the application, i.e. sends a notification about a provided parking service by a public sector institution that provides parking services, using the application.   

 

Categories of data processed

1. Location data

For users who use the parking services, location data is processed only if they want to use the application in that way and while using the application.

 

2. Data that users voluntarily provide

These are the data provided by the personal data subject on his/her own free will, and under their complete control. Processor does not check the accuracy and reliability of the data provided.  

How personal data is collected for the purpose of using the application

Personal data is collected through the use of the application, depending on the manner of its use chosen by the user of parking services, i.e. the personal data subject.

Categories of personal data users

Personal data processing activities related to the use of the application are performed by the processor's employees who are responsible for the ongoing maintenance and provision of adequate functionality of the applications, for which there is an appropriate agreement with the personal data controller, as well as in those cases if employees, for the purpose of performing their work tasks, need to use personal data, given after prior consent.

Sharing data with third parties, for the data provided by the users of the application, is carried out on the basis of instructions received by the controllers of personal data collections, if they are in accordance with the law, as well as on the basis of a request from a court or other competent authority, in a manner and in a procedure determined by law.

Storage period of collected data

The data we collect is stored in accordance with the law and the period required for achieving the purpose of the processing, i.e. in accordance with the guidelines received from the controllers of the personal data collections, which contain the data about the users of the application.  

What are the rights of personal data subjects?

The rights regarding personal data processing are:

Þ    refuse to share personal data, and thus not to be able to use the application;

Þ    receive information about the consequences, if the personal data subject does not consent to the collection and processing of his/her personal data;

Þ    receive information about who uses their personal data, if it is processed;

Þ    receive information on how controllers collect and process personal data;

Þ    receive information about the personal data controller;

Þ    receive information about the personal data processor;

Þ    receive information why personal data are being collected and processed;

Þ    other rights provisioned by law.

For additional information and/or exercising the right to personal data protection, please contact the personal data protection officer designated by the personal data controller i.e. by the public sector institution that provides the specific parking service for the user.

Information security policies

NextSense takes appropriate security measures to protect against unauthorized access or unauthorized change, disclosure or destruction of user data. Those measures include internal reviews of the implementation of information security policies, including appropriate encryption, as well as physical security measures such as protection against unauthorized access to the systems that enable application technical operation.

Nextsence also restricts access to the personal data for employees.

Information security policies implemented by Nextsense are fully compliant with ISO 27001 and ISO 27701.

Disclaimer

When receiving parking services provided by legal entities authorized to provide those services and using this application, personal data subject provides his personal data to the person providing the requested parking services.

Personal data subject undertakes to familiarize himself/herself with the privacy policy of the person providing the requested service. NextSense is not responsible for any damage caused by the provision of personal data by the personal data subject to the person from whom the service is requested.

By becoming familiar with this policy for the use of which certain personal data are required, users give their consent that they are informed of all the conditions for processing personal data, in the manner determined by this Policy.

 

The right to submit a request to APDP  

If the subject of personal data considers that the manner in which Nextsense processes personal data violates the provisions of the Law on the Protection of Personal Data*, he/she can submit a request to the Agency for the Protection of Personal Data as a supervisory body, in accordance with Article 97 of the Law on the Protection of Personal Data.

The request can be submitted through the Agency's website or in any way through the publicly available contact information.

Privacy policy changes

The privacy policy will be regularly amended and supplemented in accordance with the changes and our activities, as well as amendments to the relevant laws.

 

Version 1.0

25 July 2023